Billing & Payments

Paying Your Bill

Your Lakefront bill must be paid in full on or before the due date in order to avoid the assessment of late payment charges – late interest 1.5% monthly (19.56% annually).  To make paying your bill quick and easy, we offer the following convenient payment options:

Ways to pay your Lakefront bill

Credit Card

Lakefront now accepts Visa and MasterCard payments in the office.

Lakefront has partnered with Paymentus Corporation to bring you the convenience of using your MasterCard or Visa to pay your bill online or over the phone. Payments of up to $1,000 per transaction, online or over the phone, will be allowed with a service fee charged at a rate of 1.75%. To use this service please call 1-888-896-0976 or click here to pay online.

*There is no transaction fee charged when paying with Visa or MasterCard at the Lakefront Office.

Telephone or Internet Banking

This option is available through most banks and trust companies. It allows you to pay your bill through the Internet and on a touch tone phone.

Our Office

At our office, 207 Division Street, Cobourg
Monday – Friday 8:30am-4:30pm

We accept cheques, money orders, Interac, Visa and MasterCard.
*For safety and security purposes, Lakefront does not accept cash payments.

Payments at Banks

Payments can be made over the counter at your bank or other financial institutions

Drop Box

The drop box located north of our office door on Division Street (cheques only please – do not insert cash).

Pre-Authorized Payment

The “net amount” of your bill will be withdrawn from your bank account on the due date printed on your bill. You will continue to receive your bills, as usual, showing the amount that will be withdrawn. A message will appear on your bill telling you that you are a Pre Authorized Payment, P.A.P., customer and not to pay the bill, as it will come out of your bank account automatically on the due date. We require a void cheque and a signature to set your account up for P.A.P.

Download PAP Form

Budget Payment Plan

Make budgeting easier by signing up for our Budget Payment Plan. Your billing costs for the year are estimated based on past usage and spread equally over the year, based on 12 equal monthly payments. The payments are automatically withdrawn from your account on the 6th or the 20th (your choice) of each month. You will receive your bills as usual with a message on the bill indicating you are a Pre Authorized Payment, P.A.P. customer, on our Budget Plan and indicating that you are not to pay the bill, as your equal billing payment will automatically come out on the 6th or the 20th of each month. We suggest that you keep an eye on the status of your account to make sure the balance does not get too high. Your account will be reconciled yearly and a new equal payment amount will be calculated.

If you wish to sign up for budget billing we will need to calculate the monthly amount, for you, and we will need a void cheque and a signature.

Attention Customers on the Budget Billing Plan – Your October bill reconciles your annual usage and balances your account, crediting any overpayment or charging any balance owing in November.  You will be notified in October of this reconciliation and your new equal monthly payment amount due in December.  Please note, this equal monthly payment amount is subject to a semi-annual review that may require an additional adjustment due to usage or rate changes.  Advance notification will be provided if an adjustment is required.

View Your Bill

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